Liberty Auto Sales, Inc Official Blog
Archive for the ‘Liberty Star’ Category
The Liberty Star: Part 2
Wednesday, March 11th, 2015
For this week’s Liberty Star, I’m happy to introduce you to a lady who has been a part of my life for twenty years. Esthela Regalado manages our lot at 6111 Airline Drive and has had a very interesting career at Liberty Autos. Esthela is a straight shooter who will always tell you the unvarnished truth. She’s also the loving mother of three beautiful children. Her oldest son, Alex, was our first Liberty Baby. I’ve known Esthela since we were both teenagers. I’ve loved being a part of her life as we’ve grown in the business and as moms!
So, here are a few questions I asked Esthela and the answers she gave me.
When did you start working at Liberty?
I started working for Liberty Auto Sales on October 19th 1997. My older sister, Jessica, had already been working at Liberty for a couple of years. She brought me in just after I graduated from Sam Houston High School. My first job at Liberty was actually as the cleaning lady! I started by cleaning the offices, then a little at a time I started doing more. Now, I manage my own car lot!
What was the first car you sold?
1991 Chevy Cavalier. That wasn’t an old car back then!
What is the most satisfying aspect of selling cars?
When I sold my first car, the lady customer was very happy because she really needed a car to take her children to school. She hugged me and that made me feel very gratified. Mr. B. really helped me through that sale. I was nervous, but he helped me through it.
What do you like best about working at Liberty?
After working for more than 15 years, I have come to enjoy working with my customers, my staff, and all my accomplishments and my duties as a Manager.
The Liberty Star: Part 1
Friday, February 27th, 2015At Liberty Autos, we have so many wonderful people working together to make your car purchase a great experience. I look forward to seeing them each morning and miss them on their days off. It’s truly rare to have a team of people who care about each other and about doing their best for the customer. I decided to start a series called the Liberty Star so that you can get to know the wonderful people who make up our team.
First, I’d like to introduce you to our youngest Lot Leader, Nathalie Alvarado. Nathalie works at 209 W. Little York and has become an expert in the car business. She’s done it all, from buying cars at auctions to putting the prices on the windshields. Above all else, Nathalie is a pleasure to work with, and she’s one of the most honest people you’ll ever meet. When you’re buying a car from Nathalie, you know she’s steering you right! So, here are some questions I asked Nathalie about her career at Liberty and the answers she gave me.
When did you start working at Liberty?
August of 2007, I was 19 years old. I graduated from Sam Houston High School in 2006, went to college for a year, and then started looking for a job. My mom bought my first car here at Liberty. I came in every week to make the payment. Every time, I’d talk to Juanita, the manager. One day, she offered me a job.
What was the first car you sold?
It was a 2005 Impala. I had only been on the job a few days, but my manager helped me through each step. I remember that Impalas were really hot in 2006.
What is the most satisfying aspect of selling cars?
Making the customer happy. I feel like I fulfilled a need for that person when I sell them a car. Since I was 19 years old when I started at Liberty, working here has helped me grow up and become more mature. Now that I’m a new mom I see how important it is to have a reliable car. It feels great to help a person get a car they can trust.
What do you like best about working at Liberty?
We do a lot of multi-tasking, from getting a car ready to pricing it to getting to know the customers and putting them in the right car. Every day is challenging, and I feel like I’ve accomplished a lot.
